Privacy Policy & Terms and Conditions

Effective Date: April 15, 2026   |   Last Updated: June 10, 2026

templetonimage.com   |   nate@templetonimage.com


Part One: Privacy Policy

Templeton Image LLC ("we," "us," or "our") operates templetonimage.com and provides professional videography services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services. By using our website or contacting us, you agree to the practices described in this policy.


1. Information We Collect

a. Information You Provide Directly

  • Contact form submissions: Name, email address, phone number, and any message content you submit.
  • Service inquiries: Event details (e.g., wedding date, location) shared during the booking process.
  • Payment information: Billing name and payment details processed through Stripe. We do not store your full card number. Stripe handles all payment data securely.

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and browser information: Browser type, operating system, and screen resolution.
  • Usage data: Pages visited, time spent on pages, and referring URLs.
  • IP address: Used for analytics and security purposes.
  • Cookies: Small files stored on your device to improve site functionality and measure traffic. See Section 6 for details.


2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form
  • Process bookings and payments for videography services
  • Communicate with you about your project (quotes, contracts, deliverables)
  • Send transactional emails related to your service (invoices, project updates)
  • Improve our website and understand how visitors use it
  • Comply with legal obligations
  • We do not use your information for automated decision-making or profiling.


3. How We Share Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate our business:


Service Provider | Purpose

Stripe | Payment processing

Zoho & Google Mail | Business email communication

Squarespace | Website DNS

Google Analytics | Website traffic analytics

Adobe Podcast | Enhance Audio enhancement for video deliverables

Imagen | Photo editing and culling assistance


Each provider is contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose information if required by law, court order, or to protect the rights and safety of our clients or business.


4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Specifically:

  • Inquiry and contact form data: Retained for up to 2 years.
  • Client records and contracts: Retained for up to 7 years for legal and tax compliance.
  • Payment records: Retained per Stripe's data retention policies.
  • You may request deletion of your data at any time (see Section 8).


5. Cookies and Tracking

Our website may use cookies and similar tracking technologies for the following purposes:

  • Essential cookies: Required for basic site functionality.
  • Analytics cookies: Help us understand traffic patterns and improve the site (e.g., Google Analytics).


Most browsers allow you to control or block cookies through your browser settings. Disabling cookies may affect certain website features.


6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These include:

  • Secure HTTPS connections on our website
  • Stripe's PCI-DSS compliant payment processing
  • Limited access to personal data on a need-to-know basis
  • No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information responsibly.


7. Your Rights

As a U.S.-based client or website visitor, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of any marketing communications at any time
  • To exercise any of these rights, contact us at: nate@templetonimage.com. We will respond to all requests within 30 days.


8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.


9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media profiles, vendor sites). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.


10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.


Part Two: Terms and Conditions

These Terms and Conditions ("Terms") govern your use of templetonimage.com and any services provided by Templeton Image LLC. By accessing our website or engaging our videography services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.


11. Services

Templeton Image LLC provides professional wedding videography, commercial videography, and related creative production services. Specific deliverables, timelines, and terms for each engagement are outlined in the signed service agreement or contract provided at the time of booking. These Terms apply alongside any such agreement. In the event of a conflict, the signed service agreement governs.


12. Booking and Payment

A non-refundable retainer is required to secure your date. The amount is specified in your service agreement.

Remaining balances are due per the payment schedule outlined in your contract.

Payments are processed via Stripe. By submitting payment, you agree to Stripe's Terms of Service.

We reserve the right to decline or cancel a booking at our discretion. In such cases, any payments received (beyond the non-refundable retainer) will be returned.


13. Cancellations and Rescheduling

  • Cancellations: The retainer is non-refundable. If you cancel within 90 days of your event, any additional payments made may be forfeited depending on the terms of your contract.
  • Rescheduling: We will make reasonable efforts to accommodate date changes, subject to availability. Rescheduling requests must be made in writing.
  • Force Majeure: In the event of cancellation due to circumstances beyond either party's control (illness, natural disaster, government order), we will work with you in good faith to reschedule or issue a partial credit.


14. Deliverables and Turnaround

Delivery timelines are outlined in your service agreement. Templeton Image LLC retains the right to adjust delivery schedules due to production demand, equipment issues, or other reasonable circumstances. We will communicate any significant delays in advance.


15. Intellectual Property and Usage Rights

  • Templeton Image LLC retains full copyright ownership of all video footage and edited films produced.
  • Upon receipt of full payment, clients are granted a non-exclusive, non-transferable license to use the final deliverables for personal, non-commercial purposes.
  • We reserve the right to use footage and films for portfolio, marketing, and promotional purposes across any platform, including social media, website, and print.
  • If you prefer your footage not be used publicly, you must notify us in writing prior to your event.
  • Raw, unedited footage is not included in standard packages unless explicitly stated in your agreement.


16. Limitation of Liability

Templeton Image LLC is not liable for:

  • Equipment failure, data corruption, or loss of footage due to circumstances beyond our reasonable control.
  • Indirect, incidental, or consequential damages arising from the use of our services.
  • Delays or inability to perform services due to force majeure events.
  • Our total liability to you for any claim arising from our services shall not exceed the total amount paid by you under the applicable service agreement.


17. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in the State of Maryland under applicable law, unless both parties agree otherwise in writing.


18. Governing Law

These Terms are governed by the laws of the State of Maryland. Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of Maryland.


19. Website Use

You agree not to:

  • Use our website for any unlawful purpose or in any way that violates these Terms.
  • Attempt to gain unauthorized access to any part of our website or systems.
  • Reproduce, distribute, or create derivative works from any content on this website without our prior written consent.


We reserve the right to modify or discontinue any part of the website at any time without notice.


Part Three: Artificial Intelligence Disclosure

Templeton Image LLC uses select AI-powered tools to support the quality and efficiency of our work. We are committed to transparency about how and where these tools are used.


We do not use AI to generate any video content, photograph, or synthetic imagery delivered to clients. Every image and video frame in your film is authentic footage captured by our team.


20. AI Tools We Use

Claude (Anthropic)

We use Claude as a writing and ideation assistant during the pre-production and content creation process. Specifically, Claude may assist with:

  • Brainstorming and developing creative concepts during pre-production planning
  • Drafting and refining website copy, page titles, and blog content
  • Organizing production notes, outlines, and internal documentation
  • Generating initial drafts of marketing materials for review and editing


Claude does not direct, replace, or override any creative decision made by Nate Templeton. All final copy, creative direction, and client-facing communication is reviewed, edited, and approved by a human before use.


Imagen

We use Imagen to assist with photo editing workflows, including:

  • Photo culling to identify and sort the strongest frames from a shoot
  • Initial editing suggestions for color, exposure, and consistency


All final photo selections and edits are reviewed and approved by a human. Imagen does not generate or fabricate any images.


Adobe Podcast Enhance

We use Adobe's Podcast Enhance feature to improve audio clarity in video deliverables. This tool applies AI-driven noise reduction and voice enhancement to improve the intelligibility of speech, including vows, toasts, and interviews captured on set.


Audio enhancement is applied to improve quality, not to alter or fabricate what was said.


21. What We Do Not Use AI For

  • We do not use AI to generate any video footage, motion graphics, or visual effects delivered in client films.
  • We do not use AI image generators (such as DALL-E, Midjourney, or Stable Diffusion) to create or alter photographs delivered to clients.
  • We do not use AI to make final decisions about creative direction, storytelling, or client communication.
  • We do not use AI to collect, analyze, or process client personal data beyond the tools listed in Part One of this document.


22. Questions About Our AI Use

If you have questions about how AI tools are used in your specific project, please reach out directly at nate@templetonimage.com. We are happy to clarify.


Contact

Templeton Image LLC

Email: nate@templetonimage.com

Website: templetonimage.com